HVAC Repair & Heating Service in Crandall and Heartland, TX
Crandall is one of the fastest-growing towns in Kaufman County. The Census Bureau estimates it roughly doubled, from about 3,900 residents in 2020 to 7,730 in 2025, and the Heartland master-planned community next door keeps adding homes. A lot of those systems are new, and a lot of homeowners are calling an HVAC company here for the first time.
Forney HVAC Pros is a free matching service. We're not a contractor and we don't do the repair. We match you with a licensed local company that already works in Crandall, so you aren't calling five numbers from a search page. It's free for homeowners. Contractors pay us a referral fee.
Get matched with a Crandall HVAC contractor → · Estimate your repair or replacement cost →
How we vet contractors
Every company we match you with meets the same standard:
- An active TDLR air conditioning contractor license (you can check any license yourself with our TDLR license lookup).
- A Google rating of 4.7★ or higher with at least 25 reviews.
- Ratings rechecked within the last 90 days.
Contractors in our network that serve Crandall
Each of these companies lists Crandall as a service area on its own website. We confirm your exact address is in their area before we match you.
Accurate Home Services: Based in Crandall at 500 E May St, per its website, with a Kaufman office too. It does heating, air conditioning, plumbing, and electrical work, which helps when a "furnace problem" turns out to be electrical. Its site advertises 24/7 emergency service. TDLR A/C contractor license TACLB76911C. Read our vetting report →
Absolute Air AC & Heating: Based in Kaufman (3443 E. Hwy 175). Its site has dedicated Crandall pages for heating and cooling and furnace installation, and says it's available 24/7 for emergency calls. TDLR A/C contractor license TACLA13367E. Read our vetting report →
Grizzly Heating & Air: Based in Terrell. Its service-area pages include Crandall (and nearby Talty), and its site says emergency and same-day service is available. TDLR A/C contractor license TACLA63002E. Read our vetting report →
Not sure who to call? Answer a few questions and we'll pick the best fit for your problem and address.
Heartland homeowners: what's different for you
Heartland is a 2,100-acre master-planned community off I-20 and FM 741 in unincorporated Kaufman County, in Crandall ISD. Mailing addresses use Heartland, TX 75126 (a Forney ZIP), and some nearby addresses use Crandall's 75114. A few things matter when your heat or AC acts up:
- Your electricity comes from Trinity Valley Electric Cooperative (TVEC), not a retail provider, per the Heartland HOA and builder utility lists. The Heartland Community Association's contact matrix lists free home energy audits through TVEC. Worth booking if your bills jumped after a cold snap.
- Your gas comes from Atmos Energy. If you smell gas, leave the house and call Atmos or 911 first. That's not an HVAC repair call.
- Newer homes may still have warranty coverage. Before paying for a repair on a newer home, find your builder warranty papers and the model and serial number on the outdoor unit and furnace or air handler. Ask the contractor whether the part is covered by the manufacturer's warranty. Coverage often depends on whether the equipment was registered, so check the manufacturer's site.
- Exterior changes go through the HOA. Moving or adding an outdoor unit, or a new mini-split head on an outside wall, may need architectural (ACC) review. The HOA lists ACC modification review among its responsibilities. Swapping like-for-like equipment in the same spot usually doesn't, but ask the HOA office (972-564-1511) if you're unsure.
Common heating and AC problems we see requests for this time of year
Kaufman County winters swing from mild afternoons to hard freezes, so most November–February calls fall into a few groups:
- Furnace won't light, or lights then shuts off. Often a dirty flame sensor, a clogged filter tripping the high-limit switch, or an ignitor. Start with our furnace troubleshooting guide.
- Heat pump blowing cold air. Normal for a few minutes during defrost; not normal if it keeps going. See heat pump blowing cold air.
- Burning smell on the first cold night. Usually dust burning off the heat exchanger or electric strips, and it should fade within an hour. If it doesn't, or it smells electrical, shut the system off and call.
- Thermostat blank or system won't respond. Check the breaker and the float switch on the drain line before paying for a service call.
Try our HVAC troubleshooting tool first. If it points to a repair, we'll match you with someone.
Permits in Crandall
If you're replacing a furnace, AC, or heat pump inside Crandall city limits, the work needs a city permit. Per the City of Crandall's contractor registration form, contractors must register with the city before working there. They need a valid state trade license and a liability insurance certificate that lists the City of Crandall as certificate holder.
- A licensed contractor should pull the permit. If a quote says "no permit needed" for a full system swap, treat that as a red flag.
- Questions about a specific permit: City of Crandall permits office, [email protected], (972) 331-2056.
- Heartland and other unincorporated addresses may fall under different rules than Crandall city limits. Ask your contractor which jurisdiction they're permitting with.
What repairs and replacements cost
We don't quote prices, and we don't make up local averages. Our cost estimator gives sourced ranges for common repairs and replacements. Our 2026 furnace replacement cost guide covers furnaces specifically. Two money notes for this area:
- Atmos Energy's furnace rebate for its Mid-Tex area lists $300 for a 90%+ AFUE ENERGY STAR furnace and $350 for 95%+ (program year July 1, 2026–June 30, 2027). Check eligibility with Atmos before you buy.
- The federal 25C energy-efficiency tax credit no longer applies to equipment placed in service after December 31, 2025. A 2026 quote that subtracts it is out of date.
Frequently asked questions
Is Forney HVAC Pros an HVAC company?
No. We're a free matching service. We connect Crandall and Heartland homeowners with licensed local contractors who do the work. Contractors pay us a referral fee; you pay nothing for the match.
Do you cover Heartland?
Yes, we take requests from Heartland. Our network contractors list Crandall and Forney on their own sites. Heartland addresses use those ZIP codes, and we confirm a contractor covers your exact address before we match you.
Can I get same-day or emergency heating repair in Crandall?
Accurate Home Services and Absolute Air both advertise 24/7 emergency service on their websites, and Grizzly advertises emergency and same-day service. Availability depends on the day and the call volume, so tell us it's urgent when you request a match.
Who provides electricity in Crandall?
It depends on the address. Parts of Crandall are on Oncor lines, where you pick a retail electric provider. Other parts, including Heartland, are served by Trinity Valley Electric Cooperative. Your bill shows which one you have.
Do I need a permit to replace my AC or furnace in Crandall?
Inside city limits, yes. The contractor must be registered with the city and should pull the permit. Unincorporated addresses may differ, so ask your contractor.
How do I check a contractor's license?
Use our TDLR license lookup or TDLR's own search. A Texas HVAC contractor license starts with TACLA or TACLB (what the letters mean).
Get matched
Tell us what's going on and your address. We'll match you with a vetted, licensed contractor who serves Crandall or Heartland. Free for homeowners.